Multilingual Helpline

Hours of Operation and Languages available:

Hours of Operation and Languages available:

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Our multilingual helpline can be contacted during the hours posted at the number:


+420 775 873 430



Hours of Operation and Languages available:

Hours of Operation and Languages available:

Hours of Operation and Languages available:

MON - SAT: 9AM - 5PM


MON: English All Day

09:00 - 13:00, French

13:00 - 17:00, Russian/Hebrew

TUES: English All Day

09:00 - 13:00, Spanish

13:00 - 17:00, Arabic

WED: English All Day

09:00 - 13:00, Russian

13:00 - 17:00, Spanish

THURS: English All Day

09:00 - 13:00, German/Hungarian

13:00 - 17:00, French

FRI: English All Day

09:00 - 13:00, Arabic

13:00 - 17:00, Russian/Hebrew

SAT: English All Day

09:00 - 13:00, Russian

13:00 - 17:00, German/Hungarian


Are you a public entity willing to provide information?

Are you a public entity willing to provide information?

Are you a public entity willing to provide information?

If you have a business or other entity willing to provide helpful information, please do not hesitate to get in contact with us. We are happy to gather as much information as possible and provide it for the public.

FAQ:

Are you a public entity willing to provide information?

Are you a public entity willing to provide information?

I don't speak English very well, can I still call? 

  • We are working on implementing multilingual help for this helpline, more info soon

What kind of questions can I ask this helpline?

  • Currently, we are focusing on specific questions about policy and prevention of the current pandemic, once we have a higher quantity of staff and more resources available, we will be expanding our ability to distribute qualified help. 

Who are the heroes staffing the helpline?

  • Our helpline is staffed by students of the Third Faculty of Medicine of Charles University, entirely out of the goodness of their hearts.